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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Clean up of mold on furniture

4/24/2018 (Permalink)

Mold Remediation Clean up of mold on furniture Before and after photos of mold cleanup from a leather recliner

One of problems with water damage is that if it is not corrected quickly and properly, secondary damage can occur. Secondary damage is when items that are within the affected area of a water damage, but they are not in direct contact with the water. This can occur when the humidity in the area is not reduced to an appropriate level. High humidity in a room can will cause otherwise dry content to absorb that moisture (humidity) and can cause mold.

As can be seen in the picture, this recliner was in a water damage environment for quite a while. Although it was extremely moldy, we were able to properly clean it and restore it to preloss condition (probably even better than preloss condition. We also used our ATP tester and was able to show that not only was it clean, but it was "food grade clean"

SERVPRO of Elgin/Northwest Kane County making it "Like it never even happened."

Mold in newly constructed building

4/9/2018 (Permalink)

Mold Remediation Mold in newly constructed building Mold under raised floor in newly constructed municipal building.

Even new building construction can have a mold problem. This is a picture of the wall under a raised floor in which a mold problem developed. Although mold in not something you want to see in your building, if you take this as an opportunity to investigate what the water/moisture problem is, you can eliminate the moisture issue and remove the probability of mold again in the future. A good thing to remember is "you don't have a mold problem, you have a moisture problem." Address the water, and you will eliminate mold in the future. In this situation, we were able to properly remove the moldy material and keep the construction project on schedule!

SERVPRO of Elgin/Northwest Kane County, here to help! 847.697.8500.

Be sure everything is dry after a water leak is addressed

4/9/2018 (Permalink)

Mold Remediation Be sure everything is dry after a water leak is addressed Small water leaks can cause large mold issues if not addressed promptly.

This situation happens more often then is should. A small water leak is found, everything is wet; floors, walls, content, etc. The plumber is called, and the water leak is fixed. But the wet material is totally ignored! Mold will not start that day, but every day building materials are left wet, the possibility for mold to grow increases. But if everything dries out in a couple of days, did you really dodge the "mold bullet?" chances are if this area gets wet in the future, even years in the future, mold will start growing again, and you will not know why.

Getting everything dry may have originally taken a couple of day with a dehumidifier and some air movers. However, removal of mold affected materials will take longer, cost more and will require reconstruction as well.

Be sure to call SERVPRO of Elgin/Northwest Kane County to ensure everything is dry and stop mold in its tracks!!! 847.697.8500.

When storms hit Northwest Kane County, SERVPRO is ready to help!

3/3/2018 (Permalink)

Storm Damage When storms hit Northwest Kane County, SERVPRO is ready to help! Snow melt and heavy rains can cause flooding that could damage your home!

SERVPRO of Elgin/Northwest Kane County specializes in storm and flood damage restoration.  Our crews are highly trained to use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A quick response lessens the damage, limits further damage, and reduces the overall restoration cost. Whether it is your basement flood, sump pump backup and/or water coming in your doors or windows, we can help.

Resources to Handle Floods and Storms

When storms hit Elgin/NW Kane County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-697-8500

We can help you keep your business running after water damage occurs

3/3/2018 (Permalink)

Commercial We can help you keep your business running after water damage occurs Don't let water damage shut down your business. Call SERVPRO!!

Flooding and water damage events at Elgin/Northwest Kane County commercial properties can be complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility to its preloss state.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elgin/Northwest Kane County

SERVPRO of Elgin/Northwest Kane County specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke damage in commercial high rises

3/3/2018 (Permalink)

Fire Damage Smoke damage in commercial high rises Fires and smoke in stairwells of multi-level buildings allows smoke to travel to all areas of a building.

Smoke and soot is extremely invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Elgin/NW Kane County will test the soot to determine which type of smoke damage occurred. The cleaning procedures are then based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
847-697-8500

Elgin homeowners! We specialize in cleaning up and restoring flooded basements

3/3/2018 (Permalink)

Water Damage Elgin homeowners! We specialize in cleaning up and restoring flooded basements Sump pumps can cause basement water damage if they are not working properly.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Elgin basement could flood, including: 

  • Non-working sump pump
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847.697.8500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Elgin/Northwest Kane County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of thousands of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847.697.8500

Do you have the insurance coverage to recover from a flood?

3/3/2018 (Permalink)

Water Damage Do you have the insurance coverage to recover from a flood? Don't leave your home unfinished because you don't have enough insurance coverage.

Flooding still remains the most costly natural hazard disaster in the United States. But did you know that flood losses are not typically covered under renter and homeowner insurance policies? Additionally, backup coverage in homes is typically limited. If you were trying to reduce your overall expenses, did you eliminate water backup coverage or reduce the overall coverage to save you a few dollars each month?

Do you have the coverage necessary to get yourself back "Like it Never Even Happened?" The cost of recovering from a sewage backup in your home can easily wipe out all of your savings and still leave you with a basement that you cannot use.

Contact your agent and discuss your coverage BEFORE the event occurs. Believe me, you WILL be very happy you did!

It's YOUR man cave! Don't let water damage limit your use of it!!

3/3/2018 (Permalink)

Water Damage It's YOUR man cave! Don't let water damage limit your use of it!! When you have lots of hard to replace items, trust them to the experts at SERVPRO!!

You have spent a lot of time getting it just right. The framed baseball cards, the stadium seats, the memorabilia that you have been collecting for years. The you got the furniture you always wanted; the leather chairs, the big screen TV even the card table and chairs that are the envy of all of your buddies.

But then the storm hit. The rains came and seemed like they work never stop. But you weren't scared, not even worried. You never had water in the basement before. But these rains-they were brutal!

You went downstairs the next morning and stepped right onto wet carpet. Now what? Who do you call! Who will take care or YOUR pride and joy!

SERVPRO of Elgin/Northwest Kane County has the experience and training to take care of everything, especially those autographed pictures of all your baseball hero's. Call us at 847.697.8500 to get your cave back up and running!!

Commercial loses hurt more than just you!

3/3/2018 (Permalink)

Commercial Commercial loses hurt more than just you! Choose the company that the "first responders" trust; call SERVPRO!!

What happens when the people that are charged with protecting our communities has a water loss? Who responds when the "first responders" have to deal with a sprinkler head damage? They can't wait, they need to get their building stabilized because any minute from now, they will be called out to save yours!!

The good men and women of our fire and police departments appreciate what fast response means. They know that the sooner you can get onsite and assess the situation, the less damage will occur and the faster they can get back to normal.

Some of our finest have been in this situation and they called on the experts at SERVPRO of Elgin/Northwest Kane County. Accidents occur, but knowing how to properly deal with them is critical.

Call us at 847.697.8500 when you need our response!

Even small storms can cause a lot of damage

3/3/2018 (Permalink)

Storm Damage Even small storms can cause a lot of damage Flooded basement with wet content, flooring and workout equipment.

There are dozens of severe storm events across the country every year. Many of those can cause hundreds of millions of dollars in damages to homes, businesses and infrastructure. 

Realizing that your home or business has sustained damage due to a storm is hard to deal with. What do you do? Who do you call?

There is one bit of advise that we can give you that can save you thousands of dollars; Call SERVPRO fast!! Water damage doesn't just sit in your home and business. It spreads, everywhere. It wicks up the walls, into adjacent rooms. It even evaporates into the air and can cause "secondary damage" to areas of your building you are not even aware of. 

Even after you have sucked up the visible water off the floor and out of the carpet, water is still causing more damage every minute. 

SERVPRO of Elgin/Northwest Kane County has the training, experience and equipment to get your building stabilized fast and minimize the damage that water causes.

Call SERVPRO at 847.697.8500!!

Getting rid of moldy material

3/3/2018 (Permalink)

Mold Remediation Getting rid of moldy material Small water leaks can become large mold problems.

When you discover mold in your building, call in the experts in dealing with mold.

We can't even count how many jobs we have done because either internal maintenance crews or even outside contractors didn't know how to properly handle mold removal. 

Once proper containment is in place and control of the air is maintained, mold can be addressed. If carpet, drywall, wallpaper and insulation has mold growing on it, it is probably going to need to be removed. The affected material is removed from its location and is then properly bagged.

Those bags need to be properly handled to ensure that mold is not carried out of the containment area and allowed to spread into the air and onto other unaffected materials. 

Once all mold affected material has been removed, all of the surrounding areas can be cleaned and HEPA vacuumed to ensure all of the mold spores have been removed.

SERVPRO of Elgin/Northwest Kane County. Fire, water and mold damage remediation experts. Call us at 847.697.8500 to have us assist you with your project.

Doing mold work correctly

3/2/2018 (Permalink)

Mold Remediation Doing mold work correctly Proper containment is essential to performing mold work properly.

Cleaning up a building that has mold is not necessarily difficult, but it does require training, diligence, and extreme attention to detail.

The first step to ensuring a successful mold cleanup is containing the mold during the cleanup process to the affected area and not allowing mold to migrate to unaffected areas. The main way to limit the movement of mold is with containment barriers and air scrubbers. The installation of the containment barrier requires that we locate all of the HVAC vents, that we understand how the barrier will limit movement through the structure and that we locate areas where air can move through the structure via outlet/switch covers, penetrations through walls, ceilings and floors. Air scrubbers, which usually contain HEPA filters, are used to control the air flow within the building. By using HEPA air scrubbers we can control the airflow and eliminate mold from migrating out of the affected area containment.

Proper use of containment barriers and HEPA air scrubbers is essential to successful mold work completion.

Keeping your home safe when you have lots of snow

2/7/2018 (Permalink)

General Keeping your home safe when you have lots of snow Keep your furnace vents clear of snow.

Snow can be very pretty. Lots of snow in your yard invites the kids to come outside and build snowmen, snow forts and sled. Although snow can be fun, it can also cause problems; serious problems.

Many homes with high efficiency furnaces have air intake and exhaust vents that allow the furnace to run properly. These can usually be found on the back of your house. They are usually made out of white PVC plastic.

If the snow in your yard starts piling up, put on your boots and do a quick check to ensure that those vents are not blocked by the snow. Blocked vents can cause carbon monoxide to enter into the house, and that is not healthy.

SERVPRO of Elgin/Northwest Kane County, 847.697.8500. We are always here to help.

What if you needed to close your doors forever?

2/6/2018 (Permalink)

Commercial What if you needed to close your doors forever? Having an ERP completed for your properties can be critically important.

Did you know that over 50% of businesses that have a major event such as a severe water damage or fire, never recover?! The loss of key customers due to delays in getting your operation back up and running could be the difference between success and never opening your doors again.

It is a scary thought.

Help your company by having SERVPRO schedule an ERP inspection. Our Emergency Ready Program will help facility managers prepare for the unthinkable. We start by identifying important facility information, such as water shut offs, and critical areas of importance within the building. By doing this we can allow our emergency restoration professionals to concentrate their efforts on the areas that will provide you the flexibility to stay in operation and maintaining your important clients needs until the entire cleanup is completed.

A little planning today can provide a lot of reassurance in the future.

Contact SERVPRO of Elgin/Northwest Kane County at 847.697.8500 to schedule an inspection!

When storms or floods hit your town, SERVPRO is ready to help!!

2/6/2018 (Permalink)

Storm Damage When storms or floods hit your town, SERVPRO is ready to help!! Our highly trained crews are ready to respond 24/7 to storm or flood damage in your town, no matter where you are!!

SERVPRO of Elgin/Northwest Kane County specializes in storm and flood damage restoration.  Our crews are highly trained to use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A quick response lessens the damage, limits further damage, and reduces the overall restoration cost. Whether it is your basement flood, sump pump backup and/or water coming in your doors or windows, we can help.

Resources to Handle Floods and Storms

When storms hit Elgin/NW Kane County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-697-8500

Every fire is different and requires specialized cleaning methods

2/6/2018 (Permalink)

Fire Damage Every fire is different and requires specialized cleaning methods Cleaning soot off of stone wall with dry ice blasting

Smoke and soot is extremely invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Elgin/Northwest Kane County will test the soot to determine which type of smoke damage occurred. The cleaning procedures are then based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today – 
847.697.8500

Getting your commercial operations back open quickly!

2/6/2018 (Permalink)

Commercial Getting your commercial operations back open quickly! Flooded offices shut down operations

Flooding and water damage events at Elgin/Northwest Kane County commercial properties can be complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility to its preloss state.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elgin/Northwest Kane County

SERVPRO of Elgin/Northwest Kane County specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Elgin/Northwest Kane County, 847.697.8500 for all your commercial property needs!

One of the toughest cleanup needs

2/6/2018 (Permalink)

Biohazard One of the toughest cleanup needs Bio Hazard cleanups require special training as well as a human tough

Bio-hazard cleanup is different than any other type of cleanup. Not only is there special training to ensure the safety of the workers, occupants, and other people who may have access to the affected area, but there are other issues as well.

If the cleanup is in a home or residential facility, emotions will be involved. Was it an accident? Was it fatal? What connections to the injured party does everyone have? 

If the cleanup is in a commercial facility, is the potential risk of injury to others corrected? Can work continue while the cleanup is being performed, or are critical areas of the facility shut down?

SERVPRO of Elgin/Northwest Kane County is fulled trained and experienced to handle these cleanups with professional staff that are kind empathetic and caring.

As tough as these jobs are, it is important to do them right; the first time.

Call SERVPRO of Elgin/Northwest Kane County, 847.697.8500 for all your residential and commercial remediation needs.

Arctic cold air can cause pipes to break in your HEATED house!

2/5/2018 (Permalink)

Storm Damage Arctic cold air can cause pipes to break in your HEATED house! Water in the pipes froze and the ice actually pushed the water valve off of the pipe!!

Below zero arctic air is hard on all of us. Add strong winds and it can really cause problems in your house. Even if your thermometer is set at 68 degrees, temperatures within your ceilings, walls and in vanities and cabinets may drop to temps near freezing. 

When outside conditions drop to below freezing and getting close to zero and the wind is really blowing, you need to pay particular attention to the spots where you have access to pipes. First, check the temperature in cabinets and vanities where water pipes are visible. If the temps in these spaces are close to freezing, leave the doors open to allow warmer temps in to keep the pipes warm. Consider using a small fan to blow warm air into that space. if you are concerned about pipes in your walls or ceilings breaking, you might want to let the water in your faucets to drip slightly. This will allow the water to stay moving and help prevent pipes from freezing. 

SERVPRO of Elgin/Northwest Kane County is here to help during the cold season, with helpful tips to keep your homes safe, and also to clean up if damage does occur!!

Did you forget and leave a hose attached to an outside faucet?

2/5/2018 (Permalink)

Soon the weather will start warming, and believe it or not, it will be so warm you will want to wash the car, or do some other outside cleaning. If you are like us, you can't wait!!

However, if you realize that you left a hose connected to an outside faucet, you might have inadvertently caused your pipe inside the house to freeze and break. The actual term for the faucet is silcock. What makes the silcock different is that the actual shut off valve is inside the house, 16-20" where it is hopefully warm. However, even though the valve is inside the house at a safe distance to keep it warm, leaving a hose attached can cause ice to form and cause the pipe to break between the outside faucet and the silcock valve. (Keep in mind that that entire pipe is still inside the house!!)

This is good in that although the silcock pipe is ruptured, no water has been lost because the valve is shut off. HOWEVER, once you open the valve by turning on the outside faucet, water will start pouring into your home!!

Play it safe, and if you left a hose attached all winter, before you turn on the water, go inside and look for the silcock and inspect it for damage. You can do this with a flashlight and you can also run your hands along the pipe and feel for bumps and breaks. If you find any, call your plumber and ask them to replace it right away! 

SERVPRO of Elgin/Northwest Kane County, 847.697.8500. Here to help!!

Bio-Hazard: Safety first!

6/2/2017 (Permalink)

Biohazard Bio-Hazard: Safety first! Bio-Hazard cleanup requires careful planning.

What is a Bio-Hazard? Well the dictionary definition is "a biological substance that's dangerous to people or the environment."

It often comes to our attention as a result of a serious injury or death. Cleaning up a Bio-Hazard has many aspects to it. Our primary concern is to make sure our employees and others in the vicinity do not become injured as a result of working in that environment. Blood and any associated blood borne pathogens need to be properly handled due to their inherent risk to humans.

Proper personal protective equipment is just the start. Anyone working with bio-hazards needs proper training in procedures, respirator protection, health and safety and hazard communications. Items such as needles, broken glass or other sharp objects need to be handled very carefully and preferably with a tool that limits our need to contact it.

Materials that have come in direct contact with blood need to be properly disposed with a licensed waste hauler. This may include PPE, clothing, items used to actually do the cleanup such as paper products and rags, and any cloth material that needed to be removed from the affected site such as cushions, carpeting, bedding, etc.

This work is not particularly difficult, but being able to do the work properly takes a lot of training, planning, careful following of procedures.

What to do and not to do after a fire?

6/2/2017 (Permalink)

Fire Damage What to do and not to do after a fire? Fire affects everything.

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house? It might be best to have a professional evaluate first. 
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform. Cleaning up after a fire loss can be very specialized work
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

When your home and belongings have been damaged due to fire and smoke, call the experienced and knowledgeable staff at SERVPRO of Elgin, 847.697.8500, to make it "Like it never even happened."

Saving hard wood floors when wet

5/18/2017 (Permalink)

Water Damage Saving hard wood floors when wet Drying floors due to water damage with specialty vacuum drying panels and desiccant technology!

In today's modern home, it is not uncommon to have beautiful hardwood floors in many areas of the home; especially kitchens. When these floors get wet and are not dried properly, it is a major expense to remove and replace them. This work is also a major disruption to the family. 


SERVPRO of Elgin employs the latest technology that allows them to save many floors that would otherwise might be torn out. The "Trick" is to get our specially trained crews out to the job site quickly. 


By using special vacuum drying panels, desiccant drying tools and with professional daily monitoring, we can ensure that the flooring has been dried properly. If addressed quickly, some floors will not even require refinishing!


Call 847.697.8500 to reach the hardwood floor drying specialists at SERVPRO of Elgin! Only SERVPRO can make it "Like it never even happened."

Returning homeowner content to like new condition after a fire

5/18/2017 (Permalink)

Fire Damage Returning homeowner content to like new condition after a fire How many different content items can you see in this single photo?

When SERVPRO of Elgin is asked to respond to a house fire, we work very hard to ensure the homeowner fully understands the entire process. We can help explain our processes and let them know how long it will take to get their house cleaned and rebuilt and get them settled back to normal. Calling us at 847.697.8500 brings you the knowledge and caring of a professional team of restoration experts.

But what about your content? Content is basically everything in your house that would fall out if you were able to pick up your house and turn it upside down. Clothing, furniture, appliances, electronics, shoes, bedding, toys, etc.

SERVPRO of Elgin is a Contents restoration Specialist with years of experience in properly restoring your families' content. We thoroughly inspect each item to determine the damage. If it is determined to be salvageable, we will identify the type of cleaning and deodorization method to utilize. Once each item is restored, we ask the homeowner to come to our state of the art warehouse and inspect their content themselves. We leave nothing to chance!!

SERVPRO of Elgin should be your "go-to" company for all of your fire and smoke cleanup needs! Call us at 847.697.8500 to learn more about what we can do for you!!

Elgin Residents: We specialize in Flooded Basement Cleanup and Restoration!

5/17/2017 (Permalink)

Water Damage Elgin Residents: We specialize in Flooded Basement Cleanup and Restoration! Flooded basement due to heavy storms and a broken sump pump!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Elgin basement could flood, including: 

  • Non-working sump pump
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847.697.8500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Elgin/Northwest Kane County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of thousands of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847.697.8500

Elgin Residents: Follow These Mold Safety Tips If You Suspect Mold

9/7/2016 (Permalink)

Mold Remediation Elgin Residents: Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Elgin/Northwest Kane County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Elgin/Northwest Kane County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 847-697-8500

When Storms or Floods hit Elgin/NW Kane County, SERVPRO is ready!

8/12/2016 (Permalink)

Storm Damage When Storms or Floods hit Elgin/NW Kane County, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Elgin/NW Kane County!

SERVPRO ofElgin/NW Kane County specializes in storm and flood damage restoration.  Our crews are highly trained to use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A quick response lessens the damage, limits further damage, and reduces the overall restoration cost.

Resources to Handle Floods and Storms

When storms hit Elgin/NW Kane County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-697-8500

For Immediate Service in Elgin/NW Kane County, Call SERVPRO

8/11/2016 (Permalink)

General For Immediate Service in Elgin/NW Kane County, Call SERVPRO Residents: We provide immediate service day or night!

SERVPRO of Elgin/NW Kane County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Elgin and northwest Kane County. We will respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs while minimizing the interruption to your home or business.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 847-697-8500

Residential Services

Whether your Elgin/NW Kane County home needs emergency flood damage or your carpet cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Elgin/NW Kane County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROelginnorthwestkanecounty.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Water Damage Event

8/10/2016 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event This business suffered a water loss due to a large rainstorm that hit the area. We were able to limit down time to the staff by working efficiently.

Flooding and water damage events at Elgin/NW Kane County commercial properties can be complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility to its preloss state.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elgin/NW Kane County

SERVPRO of Elgin/NW Kane County specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Cleanup

8/9/2016 (Permalink)

Fire Damage Smoke and Soot Cleanup Smoke damage from fire caused by an unattended cigarette.

Smoke and soot is extremely invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Elgin/NW Kane County will test the soot to determine which type of smoke damage occurred. The cleaning procedures are then based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
847-697-8500

Tune Up Your Furnace Before the Cold Comes

11/3/2015 (Permalink)

If you have any questions, please give SERVPRO of Elgin a call at 847-697-8500.  We are here to help! 

Stay warm this winter with a well-running, efficient heating system.

When the temperature dips, you call on your furnace to keep your home cozy and warm. The last thing you want is to wake to shivers in the middle of the night.

Before the heating season begins, get your furnace checked out to make sure it’s ready to give you uninterrupted winter comfort. An added benefit is that a well-running furnace uses less fuel, saving you money on heating costs.

A thorough furnace check-up is best left to a qualified technician. For most homes, a furnace check-up consists of the following steps:

  • Inspect the thermostat for proper operation and calibration.
  • Change or clean the air filter.
  • Check all electrical components and controls.
  • Oil motors as needed.
  • Inspect the heat exchanger for possible cracks, which could allow carbon monoxide into your home.
  • Check the air flow.
  • Check the air/fuel mixture.
  • Make certain that the flues and chimneys are properly connected, in good condition and not blocked.

There are also steps you can take to get the most out of your furnace.

  • Change the air filters regularly.
  • Be sure the thermostat is set in heating mode.
  • Make sure your registers and vents are open and free of obstructions.

For an added measure of safety, have smoke and carbon monoxide alarms installed throughout your home.

Are you prepared if your building has a fire?

4/3/2014 (Permalink)

Building Services Are you prepared if your building has a fire? Having an ERP completed for your properties can be critically important.

Did you know that over 50% of businesses that have a major event such as a sever water damage or fire, never recover?! The loss of key customers due to delays in getting your operation back up and running could be the difference between success and never opening your doors again.

It is a scary thought.

Help your company by having SERVPRO schedule an ERP inspection. Our Emergency Ready Program will help facility managers prepare for the unthinkable. We start by identifying important facility information, such as water shut offs, and critical areas of importance within the building. By doing this we can allow our emergency restoration professionals to concentrate their efforts on the areas that will provide you the flexibility to stay in operation and maintaining your important clients needs until the entire cleanup is completed.

A little planning today can provide a lot of reassurance in the future.

Contact us at 847.697.8500 to schedule an inspection.

Are you properly covered?

3/7/2014 (Permalink)

Water Damage Are you properly covered? 18 inches of water flooded this basement. Flood water increased quickly and was gone within an hour, but the damage was severe.

Flooding still remains the most costly natural hazard disaster in the United States. But did you know that flood losses are not typically covered under renter and homeowner insurance policies? Additionally, backup coverage in homes is typically limited.

Do you have the coverage necessary to get yourself back "Like it Never Even Happened?"

Contact your agent and discuss your coverage BEFORE the event occurs. Believe me, you WILL be very happy you did!

Pipe freezes and bursts

12/18/2013 (Permalink)

Water Damage Pipe freezes and bursts Pipe freeze in ceiling and resulting damage

Some people turn down their thermostats when they leave for vacation. Doing this in the winter can cause internal wall and ceiling tempuratures to fall to levels that could cause pipes to freeze.

SERVPRO was able to help this homeowner get back into their home quickly!

Keep your heat up to prevent pipe freeze!

12/18/2013 (Permalink)

Water Damage Keep your heat up to prevent pipe freeze! Pipe break in the ceiling caused quite a mess!

Turning down the thermostat while away from home in winter can cause pipes to freeze and burst. The damage can be extensive, especially if you are away from home for a while. Remember that internal wall temps may be quite a bit lower than the temp at the thermostat. This homeowner found out the hard way.

This house had quite a bit of damage when the homeowner returned. Small uncaulked openings in the exterior wall allowed super cold winter air to get inside the ceiling, and freezing a large water line.

Luckily SERVPRO of Elgin was there to help them get back in their home quickly!

SERVPRO of Elgin, 847.697.8500 is there when you need experienced professionals to solve your problems!!

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