What are pipe breaks in a commercial building like??
They are a mess, that is what they are; they are a mess!!
Overhead pipes tend to soak suspended ceiling tiles and walls and those tend to fall to the ground pulling ceiling grids, florescent lights, sound systems, fire alarms, and security sensors to the ground as well.
It may just look like puddles but where is all of that wetness going as it evaporates into the air? Into anything that is dry. Floor stock, packing materials, dry structural material and also increasing the overall humidity in the environment. This can cause secondary damages that may far exceed the original damages caused by the primary water loss.
A facilities manager may make the decision to just extract the water and just keep everyone working. She may think that is the best decision for the company but not thinking through all of the ramifications that can arise due to secondary damage can cause much worse damage. If they supply OEM with assembly parts, what if rust develops on those parts? What if the packaging starts to deform due to excessive moisture? What if manufacturing tolerances are very tight, and the equipment starts having "problems?"
At SERVPRO of Elgin/Northwest Kane County we will discuss the entire issue with the company representatives so that educated decisions can be made.
Being late on a shipment can be really bad. Loosing a customer may close the doors forever. Use the professionals who can help you identify all of the problems and help you organize the issues and respond appropriately.