Highly Trained Restoration Specialists

Our staff is trained on how to handle the fire, water, smoke and mold damages within your building. We also are trained to properly clean all the content in your offices including chairs, desks, computers and ensure you they are properly cleaned and ready to get back to work. We can also clean all your clothing in your home and all your family furniture due to fire, water, sewage or mold and ensure you of the cleanliness of those items. We are just as proficient in working effectively in your office complex as in your mother’s home and you can be just as confident that your job will be done correctly; office or home.

There is a lot of training needed to get us ready for your home/office, your family/employees and whatever disasters have struck. Training, experience and the equipment needed to get it all done quickly is what SERVPRO of Elgin/Northwest Kane County brings to you in your time of need!!

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Elgin / Northwest Kane County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)