Recent Posts

Who responds when the first responders need help?

5/22/2019 (Permalink)

Broken sprinkler head at local fire department station house

What happens when the people that are charged with protecting our communities has a water loss? Who responds when the "first responders" must deal with a sprinkler head damage? They can't wait, they need to get their building stabilized because any minute from now, they will be called out to save yours!!

The good men and women of our fire and police departments appreciate what fast response means. They know that the sooner you can get onsite and assess the situation, the less damage will occur and the faster they can get back to normal.

Some of our finest have been in this situation and they called on the experts at SERVPRO of Elgin/Northwest Kane County. Accidents occur but knowing how to properly deal with them is critical

Roof lifted by strong winds causes water damage inside

5/22/2019 (Permalink)

Interior damage due to a micro burst lifting a roof off of a building

Flooding and water damage events at any Hampshire or Elgin commercial properties can be complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility to its preloss state.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elgin/Northwest Kane County

SERVPRO of Elgin/Northwest Kane County specializes in the cleanup and restoration of commercial and residential property after a water or fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't forget to check the attic

5/22/2019 (Permalink)

Checking the attic for soot damage can provide a better overall cleaning job

An often-overlooked item in cleaning up after a home or business fire is checking the attic and the condition of the insulation. Heat rises and when things are heated, they can get pressurized. Even a small kitchen fire can produce temperatures of over 1,000 degrees. The heat and pressurization can carry soot particles into the attic and the insulation can get covered with a fine layer of soot. Because the soot may be consistently deposited throughout the attic, it might not stand out.

A quick check of the roof sheeting and joists with a dry clean sponge can show if soot is a problem in the attic space. If it is, insulation should be evaluated for removal and replacement. Once the insulation is removed, the attic space should be cleaned with dry clean sponges and consideration made to encapsulate all raw wood surfaces to lock in those particles, so they do not cause soot smells to be released in those hot summer months.

We cleaned the kitchen after the fire but it still has a smoke smell

5/22/2019 (Permalink)

Be sure to thoroughly deodorize to ensure a complete fire cleanup

Smoke particles are very small. They are so small that if you were able to stack smoke particles together, you would need 30-100 to equal the thickness of a human hair; that is small. 

That means that soot can easily travel to other areas of the house and can get trapped inside the pores of other materials (cabinets, etc.) that were heated up during the fire. The problem is that those odors can be released from the pores of those items when the item is heated up again, say in the summer. 

We help to get rid of those soot particles by warming up the home again as part of the cleaning process. We will warm up the house to say 85-90 degrees and then we deodorize with either ozone or hydroxyls.

It's a small thing, but we think it provides a better overall cleaning job and makes our customers happier, even if they don't know we did it!!

Doing things right!!

Local storms can cause incredible damage!

5/21/2019 (Permalink)

Storm damage can affect businesses and homes in just a few minutes

There are dozens of severe storm events across the country every year. Many of those can cause hundreds of millions of dollars in damages to homes, businesses and infrastructure. 

Realizing that your home or business has sustained damage due to a storm is hard to deal with. What do you do? Who do you call?

There is one bit of advice that we can give you that can save you thousands of dollars; Call SERVPRO fast!! Water damage doesn't just sit in your home and business. It spreads, everywhere. It wicks up the walls, into adjacent rooms. It even evaporates into the air and can cause "secondary damage" to areas of your building you are not even aware of. 

Even after you have sucked up the visible water off the floor and out of the carpet, water is still causing more damage every minute. 

SERVPRO of Elgin/Northwest Kane County has the training, experience and equipment to get your building stabilized fast and minimize the damage that water causes.

Call SERVPRO of Elgin/Northwest Kane County at 847.697.8500!!

When storms hit your town, SERVPRO is ready to help!

5/21/2019 (Permalink)

Spring storms can bring lots

SERVPRO of Elgin/Northwest Kane County specializes in storm and flood damage restoration.  Our crews are highly trained to use specialized equipment to restore your property to it's pre-storm condition.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A quick response lessens the damage, limits further damage, and reduces the overall restoration cost. Whether it is your basement flood, sump pump backup and/or water coming in your doors or windows, we can help.

Resources to Handle Floods and Storms

When storms hit the Elgin area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-697-8500

Do you have the insurance coverage you need?

5/20/2019 (Permalink)

Water, carpet, laminate floor and content!

Flooding remains the costliest natural hazard disaster in the United States. But did you know that flood losses are not typically covered under renter and homeowner insurance policies? Additionally, backup coverage in homes is typically limited. Also, how the water entered the house plays a big role in whether you have coverage and whether you have limited coverage or full coverage.

Do you have the coverage necessary to get yourself back "Like it never even happened"? If it is a sump pump backup the limited coverage you have may only be enough to get the house dry, but you may not have enough to put carpet and drywall back.

Contact your agent and discuss your coverage BEFORE the event occurs. Believe me, you WILL be very happy you did!

SERVPRO of Elgin/Northwest Kane County, helping you through the entire process!!

Can we save hardwood flooring?

5/20/2019 (Permalink)

Vacuum panel drying systems

In today's modern home, it is not uncommon to have beautiful hardwood floors in many areas of the home; especially kitchens. When these floors get wet and are not dried properly, it is a major expense to remove and replace them. This work is also a major disruption to the family. 

SERVPRO of Elgin/Northwest Kane County employs the latest technology that allows them to save many floors that would otherwise might be torn out. The "Trick" is to get our specially trained crews out to the job site quickly. 

By using special vacuum drying panels, desiccant drying tools and with professional daily monitoring, we can ensure that the flooring has been dried properly. If addressed quickly, some floors will not even require refinishing!

Call 847.697.8500 to reach the hardwood floor drying specialists! Only we can make it "Like it never even happened."!

Is that mold inside my walls?!?

5/17/2019 (Permalink)

Interior mold within the walls

One of the problems with water damage is that if it is not corrected quickly and properly, secondary damage can occur. Secondary damage is when items that are within the affected area of a water damage, but they are not in direct contact with the water. This can occur when the humidity in the area is not reduced to an appropriate level. High humidity in a room can cause otherwise dry content to absorb that moisture (humidity) and can cause mold.

As can be seen in the picture, this drywall was within a water damage environment for quite a while. There was no exterior visible mold that could be seen. Based on the overall conditions within the affected area, we knew that mold was likely and we took steps to investigate.

SERVPRO of Elgin/Northwest Kane County making it "Like it never even happened."

Are you kidding me?!?

5/17/2019 (Permalink)

Mold in the interior of your car

Having a water damage in your house and the possibility of mold due to that is an upsetting thought. What about the possibility of mold within our vehicles?

The cars that are built and sold today are quality checked and inspected and interior problems are rare. 

However, how would you know if you had a problem? Well frankly, it is tough to determine. Our local climate is very wet in spring, we can have heavy rains in summer and fall, and winters are cold and we carry snow and ice into our cars from our shoes and boots.

The same rules apply to cars as with our homes, "you don't have a mold problem, you have a moisture problem."

Be aware of your cars environment. Do a quick inspection, especially after heavy rains. Check for signs of wetness on carpeting, your dash, seats or headliner. Listen for signs of water accumulation in the duct work, (usually noticeable when you turn and you hear sloshing.) Finally, do you smell a musty odor in the car.