Recent Posts

Securing your property after the storm

5/2/2018 (Permalink)

Storm Damage Securing your property after the storm Board up and tarping trailer.

Storms can be very scary with the wind and rain, the lightning and thunder. You are watching the weather channel and hoping that the real bad parts of the storm pass you by.

Once the storm is over, it is a good idea to do an inspection of the exterior of your home and your roof, if you can see it. 

Strong winds and rain can cause otherwise tight siding and roofing to be damaged and cause water to get into your home. If you do identify areas of outside damage either on the roof or siding, call SERVPRO of Elgin/Northwest Kane County to secure your home.

Give the customer service technician as much information as possible such as what is damaged, is there material missing, is there hanging or sharp materials in the damaged area. 

We will bring our emergency services trailer that contains, tools, ladders, air compressor, generator, extension cords, lights, wood, tarps, etc. Hopefully everything needed to fully secure your home. 

SERVPRO of Elgin/Northwest Kane County, making your home safe and secure!! 847.697.8500.

Responding to out of state storms

5/2/2018 (Permalink)

Storm Damage Responding to out of state storms Storm response trailer

What is one of the greatest things about working with SERVPRO during storms? BECAUSE WE ARE HUGE AND CAN SEND HUNDREDS OF CREWS!!!

SERVPRO of Elgin/Northwest Kane County is a part of the "Storm Response Teams." We keep a 36 foot trailer fully stocked with equipment and supplies so we can quickly respond to emergency situations. We will bring that trailer along with a couple of box trucks and vans full of our fully trained and experienced crew.

We bring enough equipment, crew and supplies that we can arrive onsite and start performing work for either dozens of homes or a large corporate facility immediately when we role into town.

When you combine our formidable response with hundreds of other SERVPROs from around the nation, we literally "Paint the town Green."

No other restoration company can respond to storm situations like SERVPRO; no one!! Residential, commercial and industrial all taken care of by the Men and Women of SERVPRO!

SERVPRO of Elgin/Northwest Kane County; painting our town Green!!

What can you do to restore all the content in your home?

5/1/2018 (Permalink)

Fire Damage What can you do to restore all the content in your home? Fire affected content

When SERVPRO of Elgin/Northwest Kane County is asked to respond to a house fire, we work very hard to ensure the homeowner fully understands the entire process. We can help explain our processes and let them know how long it will take to get their house cleaned and rebuilt and get them settled back to normal. Calling us at 847.697.8500 brings you the knowledge and caring of a professional team of restoration experts.

But what about your content? Content is basically everything in your house that would fall out if you were able to pick up your house and turn it upside down. Clothing, furniture, appliances, electronics, shoes, bedding, toys, etc. We are a FULL SERVICE content restoration company and we do EVERYTHING in-house. Textiles, leathers, furniture, electronics. One company who can handle all of your cleaning and restoration needs; including reconstruction.

SERVPRO of Elgin/Northwest Kane County is a Contents restoration Specialist with years of experience in properly restoring your families' content. We thoroughly inspect each item to determine the damage. If it is determined to be salvageable, we will identify the type of cleaning and deodorization method to utilize. Once each item is restored, we ask the homeowner to come to our state of the art warehouse and inspect their content themselves. We leave nothing to chance!!

SERVPRO of Elgin/Northwest Kane County should be your "go-to"company for all of your fire and smoke cleanup needs! Call us at 847.697.8500 to learn more about what we can do for you!!

Saving hardwood floors

5/1/2018 (Permalink)

Water Damage Saving hardwood floors Hardwood floor drying system.

In today's modern home, it is not uncommon to have beautiful hardwood floors in many areas of the home; especially kitchens. When these floors get wet and are not dried properly, it is a major expense to remove and replace them. This work is also a major disruption to the family. 

SERVPRO of Elgin employs the latest technology that allows them to save many floors that would otherwise might be torn out. The "Trick" is to get our specially trained crews out to the job site quickly. 

By using special vacuum drying panels, desiccant drying tools and with professional daily monitoring, we can ensure that the flooring has been dried properly. If addressed quickly, some floors will not even require refinishing!

Call 847.697.8500 to reach the hardwood floor drying specialists at SERVPRO of Elgin/Northwest Kane County. Only SERVPRO can make it "Like it never even happened."

Basement water damage in Elgin

5/1/2018 (Permalink)

Water Damage Basement water damage in Elgin Flooded basement, carpet and pad affected.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Elgin basement could flood, including: 

  • Non-working sump pump
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 847.697.8500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Elgin/Northwest Kane County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of thousands of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 847.697.8500

Emergency Ready Profile

5/1/2018 (Permalink)

Commercial Emergency Ready Profile Emergency Ready Profile

Disasters and emergencies always strike without warning. By planning ahead, that speaks trust to your clients and your employees that you mean business and you plan to stay in business!

SERVPRO of Elgin/Northwest Kane County can assist you in preparing an Emergency Ready Profile that allows you to identify critical information that is needed in that emergency time of need. Demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster. 

Timely response in a crisis can minimize business interruption and the associated loss in revenue. More importantly, it can provide you invaluable information about the critical path focus needed to keep your operation meeting the needs of your business partners. Don't allow your competitors to get an advantage over you in regard to your customers. Once in the door, will you be able to get back in?

SERVPRO of Elgin/Northwest Kane County, 847.697.8500. Let us help you stay on top!

Cleaning leather goods

4/24/2018 (Permalink)

Fire Damage Cleaning leather goods Before and after photo of heavily sooted high end leather purse

Fires in homes cause a lot of damage, that is not surprising. However, some content items are considered unsalvageable because there was never a cost effective means to cleaning them. As a result, many items are thrown away and are cluttering our landfills. That is not the case anymore!

By utilizing our newest cleaning system, Esporta, we are able to clean items that even professional clothing cleaners would not attempt. Esporta is a revolutionary cleaning system that uses Earth friendly cleaning products and a patented cleaning process that allows leather, as well as thousands or other items, to be cleaned quickly and thoroughly. 

Imagine, cleaning leather goods, sports equipment and pads, helmets, as well as cloth dolls, comforters, all in a cost effective, highly thorough cleaning system.

SERVPRO of Elgin/Northwest Kane County, helping to make it "Like it never even happened."

What to do if you think you have mold?

4/24/2018 (Permalink)

Mold Remediation What to do if you think you have mold? Mold found in our closet

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Elgin/Northwest Kane County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Elgin/Northwest Kane County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Whether your project requires antimicrobial cleanup all the way up to Dry Ice Blasting, SERVPRO of Elgin/Northwest Kane County has the equipment, training and experience to handle even the worst situation.

“Like it never even happened.”

Sewer backup

4/24/2018 (Permalink)

Commercial Sewer backup Sewer backup into your commercial building.

You are the facilities manager for a large commercial building. you get a call from one of your maintenance staff that your pump room has standing water. What do you need to do?

The first consideration is determining the source of the water. The cleanup requirements change dramatically depending on the source of water. If it was a small pipe break, maybe all you need to do is shop vac up the water and place a fan or two. 

However, if you suspect that the water is potentially sewer water, you will need to take precautions to ensure that you don't make the situation worse.

Making sure your cleanup crew is using proper PPE (personal protective equipment is very important. Even if the water appears "pretty clear" if it came back into your building through a plumbing "p-trap" you MUST treat it as sewage. The waste water needs to be put back into a sanitary sewer line and the affected area needs to be cleaned properly.

Call SERVPRO of Elgin/Northwest Kane County when you need to get things done right!

Different types of fire require different cleanup

4/24/2018 (Permalink)

Fire Damage Different types of fire require different cleanup Soot damage after a serious fire.

Smoke and soot is extremely invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Elgin/Northwest Kane County will test the soot to determine which type of smoke damage occurred. The cleaning procedures are then based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage property.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 847-697-8500