Safety precautions during your commercial visit
We are always open for business!
SERVPRO of Dekalb is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. We have helped a tremendous number of offices, hospitals, and education facilities, but that does not mean we are not here for our Dekalb area business owners for our core services! This means we are here for you when your Dekalb business or commercial space experiences a water or fire loss, mold, or damage from a storm event.
At SERVPRO of Dekalb, we are prepared to continue providing our clients with a safe and comfortable experience. To ensure the safety and well-being of our clients and their businesses, we implemented additional steps recommended by the CDC into our job processes. This includes all technicians and SERVPRO employees to wear face masks during client visits. We also place an air scrubber into the affected area to promote clean air in the client’s home. Lastly, every employee has their temperature taken each morning to verify they are eligible to perform work for our clients.
SERVPRO of Dekalb will continue to answer your phone calls, provide estimates, and help with any restoration services you might need. Restoration is defined as essential as our services are necessary to maintain the safety, sanitation, and operation for the people of the Dekalb area. Per our mission, we will be “Here to Help” when you need us most and provide a service that keeps your business functioning. We will continue to monitor this situation with the goal of keeping you and your business, staff, and customers comfortable during these uncertain times.
Whether you need deep cleaning services or water restoration, we are here to service you on your schedule as we are a 24-hour emergency business. If you or your family has any additional questions about our services or protocol, please do not hesitate to call our office: (815) 758-3900.
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Even small storms can cause a great deal of damage
There are dozens of severe storm events across the country every year. Many of those can cause hundreds of millions of dollars in damages to homes, businesses and infrastructure. These events overwhelm local resources and that is when SERVPRO really shines!! We love to turn these towns GREEN!
Realizing that your Elgin home or business has sustained damage due to a storm is hard to deal with. What do you do? Who do you call?
There is one bit of advice that we can give you that can save you thousands of dollars; Call SERVPRO of Elgin fast!! 847.697.8500. Water damage doesn't just sit in your home and business. It spreads, everywhere. It wicks up the walls, into adjacent rooms. It even evaporates into the air and can cause "secondary damage" to areas of your building you are not even aware of.
Even after you have sucked up the visible water off the floor and out of the carpet, water is still causing more damage every minute.
SERVPRO of Elgin/Northwest Kane County has the training, experience and equipment to get your building stabilized fast and minimize the damage that water causes.
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SERVPRO responds to storms like no one else!!!
Reay to roll!
What is one of the greatest things about working with SERVPRO during storms? BECAUSE WE ARE HUGE AND CAN SEND HUNDREDS OF CREWS!!!
SERVPRO of Elgin/Northwest Kane County is a part of the "Storm Response Teams." We keep a 36-foot trailer fully stocked with equipment and supplies so we can quickly respond to emergency situations. We will bring that trailer along with a couple of box trucks and vans full of our fully trained and experienced crew.
We bring enough equipment, crew and supplies that we can arrive onsite and start performing work for either dozens of homes or a large corporate facility immediately when we roll into town.
When you combine our formidable response with hundreds of other SERVPROs from around the nation, we literally "Paint the town Green."
We respond to storms like no one else. Residential, commercial and industrial all taken care of by the Men and Women or SERVPRO!!
SERVPRO of Elgin/Northwest Kane County; painting our town Green!!
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Gutters are SO IMPORTANT!!
Gutters work to keep us dry!
From intense wind, heavy snow fall, and rain showers, your Elgin home endures a lot of storms throughout the year. When these storms hit, your gutters are busy at work. Their job is to control the flow of rainwater which protects your roof, walls, foundation, and landscape. Unfortunately, they can also be at risk for causing serious additional problems if they are not maintained.
If your gutters are not maintained after enduring Elgin’s storms, you can easily be at risk for potential water damage which can cost thousands of dollars. Since the job of gutters is to carry water away from the home’s foundation, it cannot do its function without clear paths. Clogged gutters will eventually overflow onto the foundation of the home. And depending on the amount of water and condition of the foundation, water could seep into your basement or crawl space. Clogged gutters can also pose a weight strain on your roof and fascia. This could cause your roof to collapse and causing damage to the shingles of the roof and exterior of the house.
A routine cleaning of your gutters can prevent damage to your roof, exterior, foundation, and save you a lot of money in damage repairs. By setting aside a couple of hours, follow these steps to easily clean them yourself and ensure they are functioning properly:
- Protect your hands and keep them dry by wearing latex gloves
- Begin cleaning near the downspout
- Clear large debris such as leaves and twigs by hand
- Remove and clean downspout strainers
- Flush out the gutter with your garden hose. Start at the opposite end of the downspout
- Check the downspout for any lodged debris and remove any remaining debris
- Use a pressure washer to remove any mildew and dirt from the gutters
If your Elgin home has experienced water damage, be proactive by partnering with SERVPRO of Elgin to dry out the damaged area. We are the water restoration team and you can count on us to remove and repair water damage. We are a 24-hour service and can respond to the call at any time. To schedule an estimate or if you have any questions, call (847) 697-8500.
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It's spring storm season
That looks like trouble!
Everyone enjoys the spring and blooming flower in Elgin, but what people do not like is the variety of harsh weather conditions that come during this season. Your home takes a beating during storms, so it is very important for you to maintain and protect them. Luckily, there are plenty of preventative measures homeowners can take to help reduce damage if and when a severe storm hits. Consider the following tips to keep your home safe this season:
- Trim and maintain your trees. They are a risk to possibly damage your home’s exterior or break a window. When heavy rain hits Kane County, it also gives the possibility for trees to be uprooted from the ground as well.
- Secure your fence. Ensure your fences are fully secured to prevent them being lifted from the ground.
- Secure furniture. Patio furniture is a lovely touch for your backyard. Unfortunately, heavy winds can cause items like chairs and toys to be moved. This poses a possible risk to damage either your furniture or your home’s exterior. You can prevent this by anchoring furniture or moving items inside.
- Check your gutters. Gutters need to remain clear at all times. Clear gutters allow water to flow away from your home. If they are not maintained, it can cause water to overflow and create leaks. There is also a risk for your roof to collapse from the built-up pressure. Set a couple of hours aside to clean gutters and make sure they are properly working.
- Protect your shingles. Make sure your shingles are secure to endure storms in Elgin. If they ever become loose, you can repair each shingle with either roof tar or sealant spray.
- Stock a basic emergency kit. Intense storms in the Kane County area can leave you without electric, water, gas, or sewage for a few hours or even days. Stock your family’s emergency kit without enough food, water, and supplies to carry everyone through at least three days. A basic emergency kit can include: Water, food, and flashlight.
- Know your policy. It’s critical to read and understand your insurance policy. Be sure to frequently examine your property to ensure there are no physical or liability hazards.
If your home has been damaged by a storm, SERVPRO of Elgin can take of any needs you and your family have after a disaster. Don’t feel alone during this stressful time. We can take the stress out of fixing any water or fire damage from storms. We are a 24-hour service and are “Here to Help” whenever you need us. For services and any questions, call: (847)-697-8500.
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Getting ready for the storm
Caution, wet streets ahead!
SERVPRO of Elgin/NW Kane County specializes in storm and flood damage restoration. Our crews are highly trained to use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A quick response lessens the damage, limits further damage, and reduces the overall restoration cost.
Resources to Handle Floods and Storms
When storms hit Elgin/NW Kane County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,850 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today 847-697-8500
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Cozy up to fireplace safety in Elgin
Nice and cozy. keep it that way!!
Fireplaces can add the ambiance of warmth and tranquility to your Elgin home on a chilly Sunday morning. It is important to remember if you don’t take care of your fireplace, your warmth and tranquility, it can quickly turn into a nightmare. And it can all start with the cleanliness of your chimney.
One of the best ways to prevent a disaster is to keep your fireplace clean. According to the National Fire Protection Association, 30% of heating fires are a result of unclean chimneys and equipment. This is due to a substance called creosote. Creosote is a byproduct of wood combustion that consists mainly of tar. Traces of this substance are found in the smoke that rises from open flames. When smoke is rising to the top of your chimney, it will mix with cold air and water to solidify and stick to the chimney liner. Creosote is not something that fixes itself either. It grows in a self-perpetuating cycle since it accumulates when there is lack of ventilation. This is a huge hazard because creosote is extremely flammable and can cause a destructive, deadly house fire.
Creosote forms naturally, so there is no way to completely avoid it while using your fireplace. Small amounts of presence of creosote is not the issues, it’s the buildup of this substance that is problematic. There are three stages of creosote buildup and here is how you can appropriately respond to each stage to get the best cleaning. When you decide it’s time to clean your chimney, ensure you use a trained professional.
- Stage One- A small amount of creosote is present and has a thin, flaky texture. At this stage, the coating can easily be brushed away by a technician using a specialized brush.
- Stage Two- A medium size amount of creosote is present which consents of more tar and soot. At this stage, it is a little tougher to remove the substance. To remove it, it would be most beneficial to use a rotary loop tool attached to a drill.
- Stage Three- A large amount of creosote is present which is very concentrated. It can feel either sticky and oily or hard and shiny depending if the coating is fresh. At this stage, it may actually be more cost-effective to simply replace the chimney liner than try to clean it.
Although there is no way to completely avoid creosote, you can take simple actions to slow the process of its buildup. Consider the following tips:
- Only use dry, seasoned wood in your chimney. This is wood that has been left to dry for at least 6 months
- Never burn artificial logs because they produce more combustion byproduct than regular wood
- Make sure your fire has an adequate amount of air
- Schedule an annual chimney cleaning and inspection
Unfortunately, sometimes disaster still happen despite taking the steps to prevent an accident. If your Elgin Home has experienced a fire due to creosote buildup, don’t feel you’re in this alone. We are the certified fire restoration experts and know how to bring your home back to preloss conditions. You can count on us to immediately assess the damages and begin the remediation and restoration process. For services or any questions, call our office (847) 697 8500.
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Stop spreading the germs in Elgin
Flu season is in full swing here in Kane County and the spread of germs is on everyone’s mind. During this time, it is important to do our part to help stop the spread of germs. One of the first steps you can take is to keep up with the latest information and news from the Centers for Disease Control and Prevention (CDC). They have emphasized the importance of keeping your surroundings clean and safe which include environments like the workplace, schools, commercial establishments, and homes. Each environment has proactive actions you can take to prevent the spread of germs
Workplace & school safety
- Practice good hygiene. In the workplace, avoid handshakes or use other methods of greeting. You should be keeping your space clean by disinfecting surfaces such as doorknobs, tables, desks, and hand railings.
- Where a mask whenever you are in close contact with others.
- Practice good social distancing, stay 6 feet away from others not in your social circle
- Be careful with meetings and travel. If you have the opportunity, use videoconferencing instead of face-to-face meetings. If this is not possible, try to hold your meeting in an open, well-ventilated space. In addition, assess the risk of business travel. Make sure you know how to best prepare for a safe experience at the airport.
- Handle food carefully. This means to limit food sharing and always wash your hands before consuming food. If your workplace has a cafeteria, ensure staff practice strict hygiene
- Stay at home if you are feeling sick
- All Elgin households should encourage everyone to wash their hands upon entering the home and avoid touching their face
- Disinfect surfaces such as doorknobs, tables, and handrails
- It is suggested for households with sick family members to give them their own room if possible
- Practice good hygiene. To avoid spreading germs in Elgin, it is recommended to use other methods of greeting people rather than a handshake. At business or commercial establishments, promote tap and pay to limit handling of cash
- Avoid crowds. Being in the presence of crowds increases your chances of catching something. To avoid crowds, use online transactions where possible. If you are someone managing these establishment, consider limiting attendance at larger gatherings
- Be cautious when using public transportation. Taxis, buses, and ride shares are all very common uses of transportation and sometimes it’s hard to avoid using them when it’s your main source of getting from point A to B. Always keep hand sanitizer handy with you to use after you’ve arrived at your destination. It is also recommended to keep windows down if possible to increase ventilation
SERVPRO of Elgin is “Here to Help” to stop the spread of germs in these environments by providing our proactive cleaning services. As the #1 choice for cleanup and restoration, we have the CDC and EPA approved resources to help you immediately. Call us today to see how we can help clean your home or business: (847) 697-8500.
Ice Dams and Water Damage Restoration in your Elgin Home
Ice damming is not pretty!
In the movies, snow covered roofs and icicles paint the perfect picture for a winter scenery. It may look pretty, but unfortunately, the idealistic icicle look can be a sign of ice damming. An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, and insulation.
Ice damming is caused by the snow being exposed to inconsistent surface temperatures on your Elgin home’s roof. The primary source of heat is from the inside of your home. Did you know heat from the house travels to the roof surface in three different ways?
- Conduction is heat energy traveling through a solid
- Convection is the heat transfer that rises from the heated area.
- Radiation is also a heat transfer by electromagnetic waves
If you spot an ice dam on your Elgin home, one common way to remove it is by using calcium chloride ice melt. Follow these simple steps to remove the dams and prevent further damage:
- Using a roof rake, remove snow 3-4 feet from the edge of your roof and being careful not to damage the roof covering
- Use a nylon stocking to fill with the calcium chloride ice melt
- Safely place and position the calcium chloride-filled nylon stocking vertically across the ice dam so that it can melt a channel through the ice
Sometimes accidents still happen, and you have experienced a water loss from your Elgin home’s ice dam. While many believe a water damage from an ice dam can easily get resolved in your Elgin home, often conventional drying methods are not enough.
From the moment your accident occurs, your property, materials, and contents are exposed to water and begin to absorb the moisture. The best solution for your home’s water loss is to hire professional restoration specialists like our team. It is easy for your situation to get out of hand and endure further damage. This is why one of the advantages to SERVPRO of Elgin is that we are a 24-hour emergency service. Our team is ready to service your water damage needs at any time. To learn more about our franchise or schedule a service, call our office (847) 697 8500.
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We Are the Certified Experts in The Dekalb Area
SERVPRO® of Dekalb has been an IICRC certified firm for the past several years. And for nearly five decades, The Institution of Inspection, Cleaning, and Restoration Certification stands at the forefront teaching trailblazing knowledge required to tackle complex jobs and return normalcy from chaotic environments. They provide the most comprehensive and advanced technical information in the industry. They allow companies like SERVPRO of Dekalb to advance their education and stay ahead of the competition with several IICRC certification options:
- Applied Structural Drying Technician (ASD) is a course designed to teach the effective, efficient, and timely drying of water-damaged structures and contents. It uses comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
- Carpet Cleaning Technician (CCT) is a course to teach the art and science of carpet cleaning to professional service providers, as well as others in the related industry. Emphasis is placed on the following: practical application, identifying fiber, carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology. This course also covers pre-inspection, basic cleaning chemicals and equipment, and proper cleaning technique.
- Commercial Drying Specialist (CDS) is a course to teach damage inspection and evaluation, workflow management, and process administration. The course also teaches the technical methods of effective and timely drying.
- Fire and Smoke Restoration Technician (FSRT) is a course with a concentration on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with practical approach to managing the job site. These concepts will then teach the students how pricing of the job is created.
- Trauma and Crime Scene Technician (TCST) is a course designed to review the process for inspecting and investigating crime and trauma scenes. This may involve blood and other potentially infectious material. The course will focus on the procedures to follow as well as the precautions that must be taken in such an environment.
- Water Damage Restoration Technician (WRT) is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, effects, and techniques for drying of structures. This course gives the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.
If your Dekalb home or business is faced with a disaster such as a flood or fire, we are the certified experts who have been properly trained to know exactly what to do. Let SERVPRO of Dekalb apply quality solutions to any type of damage you experienced. We are the 24-hour emergency service and can quickly respond whenever the service is needed. To contact our office for service or any questions call (847) 578-3900.
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